WordHustler Support Portal

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We've designed WordHustler with the intention of making your quest for writing success as simple and as easy as possible. Should you have any issues or difficulties using the site, we've compiled a list of technical documentation in this support Wiki. Consider the information below your first stop for help. Should you have any problems, please feel free to ContactUs.

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Contents

General Help

It’s a simple fact: the more writing you send out, the more likely you are to get published.

But who wants to spend all their time searching for those elusive writing opportunities, mastering the art of mail merging, and sifting through a huge stack of papers, collecting nothing but a headache in the process? Should we even mention the line at the Post Office? We didn’t think so.

WordHustler does more than simply listing places to publish your work. We match your projects up with the best markets, then we print, send, and help you track the results. WordHustler offers more features, more community, and more data than any other writing service in the world.

Bottom line: you’re a writer. You should be spending your time writing.

The resources in this document will help you to get the most out of your WordHustler experience. If you are still unable to resolve your problem after reading this document, please ContactUs.

What is WordHustler?

WordHustler is the collaborative brainchild of John L. Singleton and Anne Walls: two writers, dreamers, and cultural insurgents. We’re not some fly-by-night, business-suit-wearing mucky mucks who want to swindle your hard-earned loot out of your wallet. We’re a pair of writers who, in the year 2008, couldn’t believe this was how we were still doing submissions. Writing is the oldest form of expression….paper cuts and the taste of envelopes is NOT.


Though technology is evolving at a breakneck speed, the tools of writing are still surprisingly primitive compared to AVID editing systems and applications like PhotoShop. Things got so bad that a writer who had retired from programming (that would be John) decided to put his writing on hold to do something about this. Another writer who was busy writing and directing short films (Anne, obs) put her films aside to join him, both determined to make things better, not just for ourselves, but for writers everywhere.


So we made WordHustler. For you. And us…two writers, sick to death of dealing with the chaos and ready for something easy, effective, and cheap enough to be utilized by everyone. Our mission is to integrate our innovative, friendly, smart software into your writing life. No more outdated databases and costly trips to Kinkos.

How does WordHustler's service work?

WordHustler is the 21st century answer to the question: "I've written a brilliant novel/poem/screenplay/article. Now what?" The next step is to get your work out to the world, but how?

WordHustler helps you get your work out there in two ways. First, WordHustler's extensive market listings help you find the perfect market for your work. Secondly, our printing and mailing service allows you to get it there and track the results---all without a trip to Kinkos or the Post Office.


The traditional submission process

Writing is a paper-driven business. Once a manuscript has been completed, a writer must then begin the long process of getting their work out to the world. This process typically involves the following steps:

  • Finding the right market for a manuscript

Which can be difficult. Most writing directories are expensive, misleading, and woefully incorrect. One popular directory we surveyed had a 10% error rate. Once found, there's still the problem of data entry, which can be time-consuming and error-prone.

  • Composing a cover letter for that market

Writing an effective cover letter is an art in itself. This is further complicated by the fact that you must further personalize your letter for each market. This is usually a mind-numbing cut-and-paste affair.

  • Preparing submission packets

A proper submission packet usually contains your manuscript, a cover letter, a SASE, and if it's a contest, the proper entry fees and applications. Unless you happen to run a shipping business, this means you'll have to make trips to the office supply store, the copy shop, and the post office.

  • Sending and tracking submissions

One of the worst aspects of writing for publications is the response time. Most magazines---even the largest and most professional---have an editorial lead time of several months. With that kind of time it's easy to forget what you sent where, and before long, you get a phone call from an editor who wants to buy your manuscript---the same manuscript you sold 3 months ago. Even worse, without a tracking system, you could wind up sending the same work to the same magazines or agents. That isn't just embarrassing, it's unprofessional.

The WordHustler submission process

The traditional submission process is time-consuming and results in hundreds of hours of wasted time. The very same time you should be using to crank out your next manuscript.

WordHustler has the most comprehensive listing of markets available today. Our database is community-reviewed and free to all WordHustler members.
WordHustler has the most comprehensive listing of markets available today. Our database is community-reviewed and free to all WordHustler members.
When you find a market through WordHustler, you'll be one click away from sending your work. Simply clicking "Send Work Now" sends your work to that market, SASEs and all.
When you find a market through WordHustler, you'll be one click away from sending your work. Simply clicking "Send Work Now" sends your work to that market, SASEs and all.
Using Dashboard, it's easy to find out where a project has been... and where to send it next.
Using Dashboard, it's easy to find out where a project has been... and where to send it next.

WordHustler simplifies traditional submission methods by:

  • Providing accurate, free, community-reviewed market listings, for writers of all disciplines.
  • Offering a "one-click" submission process
  • Automating the tracking process

What Types of Manuscripts can I Submit?

WordHustler can help you sell any written material, including, but not limited to:

  • Novels
  • Short Stories
  • Novellas
  • Poems
  • Screenplays
  • Articles
  • Non-fiction
  • Plays

Our markets database encompasses the following areas:

  • Contests
  • Agents
  • Publishers
  • Publications
  • Grants
  • Fellowships

Submitting to Contests that Require an Entry Form

Contests are one of the best ways to get your work out there and recognized. Unfortunately, they are also one of the most “specialized” markets as well. There are more than 1,000 contests in our database and the vast majority of them require at least one of the following:

  • Specialized entry forms
  • Release/Legal forms
  • 3×5 cards with your name and other identifying information on them
  • Special cover stock
  • Multiple copies of your work

If you plan to submit to more than one contest, the mountain of paperwork you’ll have to confront to do so is more than formidable, it’s downright demoralizing. When we started WordHustler, we asked ourselves, ”How can we build an easy-to-use service that solves these problems, once and for all?” That’s a very good question. It’s a good thing we’re smart.

How we handle regular submissions

For most markets, the WordHustler submission process is simple. You:

  1. Upload your project
  2. Target markets
  3. Click “Send Now” and pay for your submission
  4. Update the status in your dashboard. (Or if using VirtualOffice, we do it for you)

We then:

  1. Receive your submission
  2. Prepare it with the utmost care, making sure to include SASEs or for example, we’ll even enclose your manuscript in cover stock, if the market requires it.
  3. Send it promptly to the market you’ve indicated in your order. If using VirtualOffice, we update your status automatically

This process applies to submissions to agents, publications, and contests that do not require an entry form. If a market has an entry form, we handle things a little differently. Also, if you are submitting to a market that accepts digital (email) submissions only, the process is different and documented below.

How we handle contests with entry forms

Some markets require an entry form. For example, many of our contests require that you complete a separate entry form, in addition to sending your submission. When a market has an entry form, you are automatically prompted to use our Advanced Submission Wizard. The Advanced Submission Wizard is a tool we’ve developed here at WordHustler labs that allows you to handle almost any submission situation. The Advanced Submission Wizard will allow you to:

  • Send one or more projects
  • Attach additional documents, such your CV or press clippings
  • Complete any entry form, 100% online.

If the market you are submitting to requires an entry form, the Advanced Submission Wizard will prompt you for the information needed to complete the entry form. When you add the submission to your Queue, you will then have a chance to download and review your submission, entry form and all. Please be sure to check it for accuracy before proceeding to checkout.

What are reply cards, and how do they work?

Many markets take a long time to respond. Contests typically require a 4 month window; Publications can have editorial lead times as long as 6 months. A Reply Card is a small, self-addressed post card that we include with your submission packet. After your submission packet arrives, the recipient simply drops the post card in the mail. The result is that you know for sure that your manuscript made it safe and sound.

Reply Cards are a premium service offered by WordHustler, and they can be added to any submission for only $1.29.

What is VirtualOffice?

Waiting for SASEs to come back can be problematic. Sometimes you won't hear anything from a market for months. If you move in that time, your correspondence can get lost in the mail.

VirtualOffice is a premium service offered by WordHustler that takes the hassle out of tracking the results of your submissions. When you add VirtualOffice to a submission, WordHustler becomes the return address on all correspondence related to that submission; both SASEs and Reply Cards will be returned to WordHustler. Once received, we will update the status of your submission in the website and notify you.

If you are traveling, a student, or just don't like waiting around for SASEs, VirtualOffice, at $1.99, is a cost-effective way to take the sting out of selling your work.

How Much Does It Cost?

WordHustler offers very competitive pricing for our services. In fact, due to the high cost of printing, it is usually cheaper to send your submission through WordHustler.

Our pricing model is simple, and we've designed it around the way that we know writers think about their manuscripts. We have developed a 6-tier pricing model that reflects the 6 basic types of submissions that writers make. For more information, please see the pricing section of our FAQ.

This pricing model is current, as of Q2, 2008.

How Do I Sign Up?

Signing up for WordHustler is easy and it's free.

Sign Up Now!

Dashboard

One of the hardest parts of submitting your work to countless markets is keeping track of them all. Did this person receive it? Did you record their response? Which address to mail it to? What draft did you send? It’s enough to drive you insane. But guess what? Your life just got easier.

Dashboard is a straightforward, organized way to manage your projects. Consider it the control panel of the site. Dashboard lists your active submissions in an easy-to-navigate area. Finally hear back from a contest? Simply click the result area and log a result right there, right now. WordHustler’s integrated AJAX interface allows you to update dozens of submissions in seconds. It’s fast, organized, and simple. Exactly the way you want your submissions to be.

Dashboard also provides a place for you to get connected to the WordHustler community at large. Check out new articles featuring interviews with contest judges, helpful tips about which magazines publish what, and see which writing contests have approaching deadlines.

Also, our extensive Submission History feature allows you to look at the life of a project, where it’s been, and what’s happened so you can decide what to do next. Not sure if you sent that article to the editor of Newsweek? Scan through your History and double-check.


Tracking Your Projects in Dashboard

The primary function of Dashboard is to act as an information manager for your submissions. Dashboard displays the following types of information:

  • Information about submissions awaiting shipping
  • Information about submissions that have shipped, but have not received a response
  • Most recent "finished" submissions from your history. (That is, submissions for which you have received a result.)
  • Links to articles on WordHustlerInk, our company blog
  • Links to top-rated markets from our markets database
  • A listing of your cover letters

From the Dashboard, you can:

  • Update the status of a submission
  • Create/Edit/Delete a cover letter
  • View all submission history
  • Submit to a top rated market

Understanding Project Status

In Dashboard, there are 4 different statuses that a submission can have.

  • Pending Authorization, which means that your submission has been received by WordHuslter, but we have not charged you yet.
  • Ready to Ship, which means that you have been charged for your order and that it will be sent within 24 hours.
  • Out, which means that your submission has been sent to the market you selected
  • Complete, which means that your submission has been successfully sent and a result has been reached.


The status column in the "What's Out?" section of the Dashboard. It indicates the shipment status of a submission.
The status column in the "What's Out?" section of the Dashboard. It indicates the shipment status of a submission.


 For a submission to be "complete" you must record a result. Once a submission changes status 
 to "out" you may click the "result" field and edit it.

Updating the Results of a Submission

Once you hear back from a market, you will likely want to record the results of the submission. Doing so not only keeps your Dashboard clean, it also ensures that you have a complete and detailed history of where a project has been and what happened. You'll not only have the records for posterity, but it can also help you determine what has been successful in the past and illuminate when it's a good idea to branch out and target different markets.


Updating the result of a submission. Clicking on the highlighted field activates the in-place editor.
Updating the result of a submission. Clicking on the highlighted field activates the in-place editor.


The "Result" of a project is simply the answer to the question, "What happened?" Was it accepted for publication? Was it optioned by a producer? WordHustler's submission tracking system allows you to update the "Result" of a submission in a way that is meaningful to you.


Editing the result of a submission. Clicking "Okay" will save your changes. Pressing "Cancel" will return the field to its previous value.
Editing the result of a submission. Clicking "Okay" will save your changes. Pressing "Cancel" will return the field to its previous value.

To update the result of a submission:

  1. Login to WordHustler WordHustler Login
  2. Go to your Dashboard and look at which project you want to update.
  3. Move your mouse to the small, grey arrow at the end of the row. Click the arrow.
  4. The project field will expand, showing you more details about your submission. Hit the blue "Update Submission Status" button.
  5. Select which option best matches your status, or create your own. You will also be asked to rate your experience with the market.

The updated submission will remain editable both on the Dashboard and in your history. Once you set the result of a submission you can go back and change it at any time.

Note: You can only update the result of a submission once it reaches the "Out" status, not before

Widgets for OS X 10.4 and Higher

We also offer an OS X Dashboard widget that can links to your WordHustler dashboard. Find out more, here: What's_Out_WordHustler?

Letter Composer

Once your fantastic work is ready to send out and you’ve targeted the perfect markets, there’s one thing left to do: concoct a brilliant cover or query letter. You need a letter that will make your work stand out from the rest, succinctly selling both your project and yourself. Not sure what to write? WordHustler will help you with some letter ideas as well as helpful letter-constructing content articles. Custom-edit each letter as it’s sent to different markets, guaranteeing your wit gets you read each and every time.

Letter Composer was designed with the philosophy that "You're a writer, not a secretary." Have you ever spent a day tracking down addresses, wrestling with envelopes, stamps, and a paper-eating printer, only to have your precious material returned to you with a big, fat “NO SUCH ADDRESS” stamped across the front? With WordHustler, you’ll never have to wrangle with secretarial slavery ever again. WordHustler has done all the leg work to track down the correct contact people at each writing opportunity. Our software seamlessly mail merges your cover letters and envelopes with the correct address and addressee, making sure your writing gets to the right person at the right place. Every time.


How do I Create a Cover Letter?

Creating a cover letter is easy. To create a cover letter, follow these steps:

  1. Login to WordHustler. WordHustler Login
  2. In the Dashboard, click, "Add Letter."
  3. The "Create New Letter" screen will appear.
  4. Enter a title for the letter. If the cover letter is specific for a project (ie, not a template) it's a good idea to include the title of the project the letter references.
  5. Click "Save"

What information should go in the body of the cover letter?

Your cover letter should consist of only the body of your letter. Do not include: an addressee block, today's date, a closing, or a ps. These fields are automatically generated for you when you submit to a market.

For example, entering the following text in the body field results in the cover letter pictured, below.




Please consider my short story, “Red Jell-O Ninja.” It’s a story about a young martial artist who loses her will to maim and decides to fake her own death using a copious amount of, that’s right, you guessed it, Jell-O.

I am currently a writer living in Los Angeles. My previous projects include writing for USC’s Theater Department, as well as winning the Grassmoor High School writing award. I have also published articles for the Trojan Times (USC’s newspaper) as well as various online publications.

Thanks for taking a look at “Red Jell-O Ninja.”


In the letter, above, we see that the body text has been properly inserted between a valid address block and a letter closing. Also, the correct date is added. Each letter is created dynamically, so there is no need to type address information.

Using Cover Letters as Template for Quick Submissions

One of the best ways to use Letter Composer is to use it to create generic templates that work for markets you submit to most. For example, if you are submitting a project for representation at a literary agency and need to send a query, you might create a "base letter," for that project and add any additional information on a per agency basis.

Once you click "Send Work" you are prompted for a cover letter. When you select on of your "base letters," a text box will appear, giving you a chance to make any final tweaks to your letter body before you attach it to the project. Modifications in this field are saved and uniquely bundled with your submissions. Your original will not be modified.

HustleFolio

You’ve got the talent, now you’ve got to get it out there. HustleFolio provides a safe and easy-to-use space for you to upload your projects and submit them to the 3,000+ markets in our database.

Use the HustleFolio to organize each of your masterpieces, giving them a distinct label, genre assignment, logline, and status. You can search for Markets, manage your projects, and search your History all from the HustleFolio. Sort by date added, page length, or word count. Exciting! Fun! Best part: easy!

It’s easy to find exciting new opportunities tailor-made to each of your projects simply by clicking the "Find Markets" button. WordHustler's one-click filtering system is specially based on your creation's genre, custom-matching your project with a bevy of publications, contests, and representations options.


Uploading Projects to HustleFolio

The "Add Project" tool allows you to upload a new project.
The "Add Project" tool allows you to upload a new project.

You must upload your work to your HustleFolio before you can send it to a market. You may upload files that are PDF Format, no other filetypes are accepted. For an explanation of this policy, see the next section, "Why PDF?"

You may upload files of any size. However, you are responsible for making sure that the format of your manuscript matches the rules of the market you are submitting to. If a contest does not what your name on the manuscript, you are responsible for making sure that it isn't. For this reason, you may upload as many different version of your project as necessary. In this case, a clear naming system will help you to keep your projects in order once you start tracking them.

To upload a project:

  1. Login to WordHustler WordHustler Login
  2. Click "HustleFolio" in the navigation.
  3. Fill in the form
  4. Verify the upload by looking at the generated thumbnail of the first page of your manuscript.

Why PDF?

WordHustler is backed by Amazon’s S3 clustered storage system, which means your words are protected by the same technology Amazon uses. For added security and convenience, all files are uploaded in PDF format, which normalizes them so that publishers, agents, and contests receive them exactly the way you sent them out.

PDF files are the de facto standard for file printing and transmission, and they can be created quite easily. Modern operating systems like Mac OS X have PDF saving built into every application. Some programs, such as Final Draft, have PDF support built into the program. On other platforms there are a number of options, including a free web-based converter. Please read the following sections for help converting to PDF.

Converting Your Files to PDF

WordHustler cares about precision and privacy. That’s why we ask all uploaded documents be PDFs (Portable Document Format). It’s easy to convert your Word, Publisher, Final Draft, or Movie Magic documents to PDF and then upload them. There are a few different ways. Pick which one works for you, then convert and upload your project to HustleFolio.

Converting to PDF on a Mac (All Files)

Mac OS X contains a sophisticated mechanism for converting any document to PDF. It works by selecting the "PDF" option in the print dialog of an application.

Saving a Word Doc as PDF
Saving a Word Doc as PDF

For example, to convert a Word Doc from Word to PDF you would do the following:

  1. Open your Word Document
  2. Go to the "File" drop-down menu, select "Print"
  3. Select the "PDF" button at the bottom, left-hand corner of the Print menu
  4. Select “Save as PDF” from the drop-down menu
  5. An additional window will open, asking what you want to name the file and where you want to save it. It’s easiest to save to your Desktop so you can find it easily when you upload it to your HustleFolio
  6. Click "Save." The program will convert your document and the PDF file will arrive on your desktop.

Converting to PDF from Final Draft

Converting to PDF from Final Draft.
Converting to PDF from Final Draft.

Final Draft, like Movie Magic Screenwriter contains a "Convert to PDF" function. Here's how you use it:

  1. Open your Final Draft Document
  2. Go to the "File" drop-down menu, select "Save as PDF"
  3. An additional window will open, asking what you want to name the file and where you want to save it. It’s easiest to save to your Desktop so you can find it easily when you upload it to your HustleFolio

Click "Save." Final Draft will convert your document and the PDF file will arrive on your desktop.

Notes for Final Draft Users

A bug in earlier versions of Final Draft will prohibit you from generating a PDF that you can upload to WordHustler. In older versions of Final Draft, pages were converted to PDF by taking "pictures" of each page. This resulted in a very large file size. Since every page is an "image," our software will be unable to analyze your PDF for word and page count. You can read more about the bug here:

http://www.finaldraft.com/support/faq-pages.php?nodeid=181675

The issue is resolved simply by updating Final Draft to version 7.1 or greater.

If you are unable to update your copy of Final Draft, you can always convert your file in the manner explained here.

Converting to PDF from Movie Magic Screenwriter

Converting a Screenwriter Script to PDF
Converting a Screenwriter Script to PDF

To convert a script to PDF in Movie Magic Screenwriter:

  1. Open your Screenwriter Document
  2. Go to the "File" drop-down menu, select "Print"
  3. From the "Print to" drop-down, select "PDF (Adobe Acrobat) File."
  4. An additional window will open, asking what you want to name the file and where you want to save it. It’s easiest to save to your Desktop so you can find it easily when you upload it to your HustleFolio

Click "Save." Final Draft will convert your document and the PDF file will arrive on your desktop.

Converting to PDF on Mac or PC for any File

Converting to PDF through PDFOnline.com is free and works for many files.
Converting to PDF through PDFOnline.com is free and works for many files.

If you cannot convert your file to PDF via any of the above methods, you can always use the free PDF Online service. To use it:

  1. Go to www.pdfonline.com
  2. Click “Convert to PDF for FREE>>” link.
  3. Follow the easy instructions for converting MS Word, 
MS PowerPoint, MS Publisher, MS Excel,
HTML, and Text documents to PDF.
  4. PDFonline.com will email the PDF to you within minutes

From there you can upload your file from your email and into your HustleFolio.

What if I am Not Writing on Spec?

HustleFolio doesn't only work for completed projects: it can also help you target material that is written by commission, such as non-fiction books and articles.

For these projects we advise that you upload a document that fully describes the manuscript you intend to write. For articles, this could be a brainstorm. For non-fiction books, it should be a completed book proposal.

Uploading these documents helps you when your properties are purchased and you need to write them. This way you are sure to write the manuscript an editor wants to buy---not the one you think you remember.

Submitting Multiple Poems/Articles/Stories

Some markets allow you to send more than one manuscript in a mailing. For example, it is common to submit 3-4 poems at a time. It's easy to send a document that contains multiple manuscripts through WordHustler, but it does require a few special steps.

To prepare a document with multiple manuscripts for WordHustler:

  1. Create a new document in your word processing software
  2. Paste the body of your first document
  3. Insert a page break (or press "return" until you reach a new page)
  4. Paste in the body of your next document.
  5. Repeat steps 2-3 as often as necessary.
  6. Convert the resulting document to PDF and upload to WordHustler


You can use this same process to submit multiple documents of any kind simultaneously.

Update: 3/15/08

You can now use the "Advanced Submission Wizard" to achieve this and many more things. To access the Advanced Submission Wizard, click the link "Advanced Submission Wizard" in your market submission screen.

The Wizard allows you to:

  • Select one or multiple projects to send
  • Attach documents (resume, clippings, etc)
  • Make adjustments to your HustleFolio before you submit.
  • Search your HustleFolio for a project to send
  • View the history of a given project

Markets

Sometimes writing is the easy part. Finding where to send your writing…that’s when it gets tricky. WordHustler has done the hunting and gathering for you, presenting everything in our Markets section.

WordHustler’s Markets contain over 3,000 hand-picked screenplay contests, literary agents, magazine publishers, and more. Everything you’ve ever needed to make your writing dream an actual career and, better yet, a SUCCESSFUL one, is all right here.

Finding Markets

Please note there are many ways to search the markets.

  • Search Box: There is a white box at the top of each market's section that says, for example, "Search Publications." Simply type either the name or a part of the name in here. Our search box is equipped with Deep Search capabilities, so you should be able to even type any word that describes what you're looking for, such as "garden," and it will pull up any listing that mentions gardens. A drop-down menu appears with potential matches and you simply click on the magazine that fits.
  • Tag Cloud: the tag cloud sits to the right of the markets. Each market listing is tagged with multiple tags, so there are many tags that will pull up a plethora of markets. For example, Real Simple is a food/home/decor/lifestyle magazine, so any of those tags would work, as would "family," "gardening/home," and "hobbies/games."
  • Advanced Search Wizard: if you want help looking for a specific magazine, or a specific type of magazine, use our Advanced Search Wizard. The Search Wizard can be accessed by clicking the blue link right above the tag cloud on each market page. This Wizard will walk you through what type of manuscript you want to submit, what type of market you want to submit to, and then mark any of the tags that pertain. The Wizard will automatically pull up any markets that match your search criteria.

The Digital Submission Service

So you’ve used WordHustler to send physical submissions to agent, editors, and publishers, but what about markets who request submissions via email? Not to worry, we’ve got you covered there as well. For only$5.99/month, you can find markets and email contact info, submit your work via your own email address, and have everything tracked in your WordHustler Dashboard.

To get started, simply go into your “My Account” page and click on the blue “Digital Submission Membership” link and sign up for the system.

The way the system works is simple:

  1. Once your Digital Membership is activated, each market page will display email addresses for agents, editors, etc who accept email submissions.
  2. On the Market page, click the email address of the person you’d like to submit to. This will open your default mail program — if it doesn’t, just copy and paste the email address into your email program or web browser.
  3. Enter Tracking@WordHustler.com into the BCC, or Blind Carbon Copy, address field. If you need helping finding this field on your email browser, please email Support@WordHustler.com.
  4. Prepare your submission according to the specific market guidelines listed on the market’s page- for example, some markets want a query and the first five pages pasted into the body of the email, some want the entire manuscript sent as an attachment. CAREFULLY READ each specific market’s guidelines on their market page.
  5. SEND your email.

That’s it! Your submission will now be sent and best of all, will be tracked in your WordHustler Dashboard using our organized tracking technology. You are free to customize the title of your submission in your Dashboard, and can now reference how long the submission has been out and what materials you’ve sent. The emails themselves, as well as any attachments, are visible and downloadable in your Dashboard.

IMPORTANT NOTES FOR THE DIGITAL SUB. SYSTEM:

  1. IMPORTANT: You must send your queries from the email address you registered for WordHustler with. If you aren’t sure which email address you used, please look in the “My Account” section.
  2. You can track any email correspondence you want through our system. You are not limited to markets we have listed. For example, if you are sending a project to a friend and want to track it in your Dashboard, simply add “Tracking@WordHuslter.com” in the BCC field of your email and the project will appear in your Dashboard.
  3. YOU are responsible for adding “Tracking@WordHustler.com” to the BCC field of your outgoing email submissions. Make sure you use the BCC FIELD. Some email clients don’t automatically display BCC as an option until you click “Add BCC”. If you need help using BCC, please email Support@WordHustler.com.
  4. If you forget to BCC “Tracking@WordHustler.com” in your email submission, you can resend or forward the email to “Tracking@WordHustler.com” directly (don’t resend it to the market you are submitting to) and it will appear in your Dashboard.
  5. You will be able to view and download all digital correspondence you send from your Dashboard- even attachments.
  6. IMPORTANT - EMAILS MUST BE IN PLAIN TEXT. Fancy backgrounds, wild fonts, icons, pictures, etc will cause your submission to be rejected by both our system and most markets.
  7. It’s also a good idea to make sure the address you are querying is properly entered into your email address book so the market’s response doesn’t go into your Spam folder.
  8. Please email all questions and feedback to Support@WordHustler.com.


Sending Work to Places that are not in our Database

If you want to send your work to a market that is not in the WordHustler database, simply click the blue "Send Work" option at the top of every page. Then simply enter the address and recipient (along with which project, of course) and add it to your Queue. Not only can you choose whether you want a SASE and/or postcard included in your order, you can also utilize WordHustler's Virtual Office and we'll take care of all related correspondence for you. If you are traveling, on an assignment, or simply too busy to deal with the SASEs and the postcards and the follow-up, let US! We'll have all the correspondence addressed to us so when the magazine/agent/contest sends word back about your project, we'll get it and update your Dashboard. Consider us your Hustle-lovin' office.

Oh, and if you've discovered the newest and greatest market that everyone simply must know about, please tell us about a new market by going here: http://www.wordhustler.com/markets/myMarket.

My Queue

Sending your Submission One at a Time

WordHustler is designed to handle submissions of multiple projects at a time. So if you are submitted let's say a short story to a few literary magazines, streamline the process by adding each submission into your Queue, which you can think of as your Shopping Cart. After you add a submission, you will be given the choice of checking out now or continuing to shop. We suggest you keep shopping (aka submitting) until all of your projects are in your Queue, THEN you can check out. This saves you time and keeps everything in one place.



What Happens to my Submission after I pay for it?

After you pay for your Submission, it is sent to our Order Processors who check it for accuracy, entry fees (if it's a contest entry), and anything else it may need. If you have a special request, you can send an email to Support@WordHustler.com and we will do our best to accommodate you. You will see your project's status as "Awaiting Shipping" until it is processed and shipped, within 2 days of being ordered. Then the status will change to "Out" and you'll be able to keep up with how many days, weeks, and months your project has been out.

Always remember that getting published in a numbers game. The more work you send out, the more your chances of publishing success increase. To that end, we encourage everyone to follow the Rule of Ten: keep ten submissions out and in play at all times.

When you hear back from a market, record your results and submit to another market. Trust us, do this enough times and it’s very likely you’ll get published.

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